Paying with Points: The New Way to Shop

Hosted on May 8, 2024 with Pat Stagliano

Len Covello, CTO of Engage People, discusses his journey as a young entrepreneur and the evolution of Engage People’s loyalty programs. He emphasizes the importance of confidence and resilience for aspiring tech entrepreneurs. Len also highlights the integration of technologies like AI and blockchain in loyalty programs, as well as the role of advanced payment options in bolstering customer retention. He explains how Engage People’s Pay With Points solution removes friction and enhances customer engagement. Len shares his insights on the future of loyalty programs, including the rise of paid loyalty and the increasing importance of partnerships. He also discusses the challenges and opportunities in the global loyalty space and the evolving relationship between consumers, retailers, and financial institutions. Finally, Len shares his interests outside of technology and his typical day as CTO of Engage People.